bg235 Privacy Policy

01 Introduction and Scope

bg235 places the highest importance on your privacy. This Privacy Policy ("Policy") explains how bg235 collects, processes, stores, and protects your personal information when you use the bg235 platform — the website https://bg235.cam and all associated services.

By using any bg235 service, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform. This Policy applies to all users residing in Bangladesh.

This Privacy Policy forms part of our Terms and Conditions and both documents should be read together. Our Responsible Gaming policy also applies to you.

02 What Information We Collect

bg235 collects various types of information to operate its services smoothly and to provide you with the best experience. The details are broken down by category below:

2.1 Identity and Registration Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above are permitted)
• Email address
• Mobile number (Bangladeshi number)
• Username and password (passwords are always stored in hashed form)
• National ID card or passport details (when identity verification is required)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (where applicable)
• Transaction history and amounts
• Deposit and withdrawal records

Please Note: We never store your full card number or mobile banking PIN. Payment processing is completed through secure third-party gateways.

2.3 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system
• Session time and login history
• Page visit records

2.4 Gaming Activity Information

• Play history and preferences
• Bet amounts and outcomes
• Bonus usage records
• VIP tier progress

03 How We Collect Information

bg235 collects your information through the following methods:

• Direct Collection: Information you provide through registration forms, contact forms, or live chat.
• Automated Collection: Information collected automatically through cookies, web beacons, and log files while you use the platform.
• Transaction Information: Information received from financial institutions or payment gateways during payment processing.
• Third Parties: Information received from approved third-party services when identity verification is required.

04 Purpose of Using Your Information

bg235 uses your information only for lawful and specific purposes. The main purposes for which your information is used are outlined below:

4.1 Account Management

Your information is used to create, verify, and manage your account. It is essential for confirming age verification (21 and above only) and maintaining the security of your account.

4.2 Financial Transaction Processing

Your information is used to process deposits (minimum ৳500) and withdrawals (minimum ৳800), and to detect and prevent fraudulent activity. Records of transactions made via bKash, Nagad, Rocket, Upay, and bank transfer are retained for security purposes.

4.3 Service Improvement and Personalization

By analyzing your preferences and gaming habits, we improve your experience. This information is also used to send you relevant bonus offers and promotions.

4.4 Legal and Regulatory Compliance

As part of anti-money laundering (AML) and anti-fraud measures, we are legally obligated to provide necessary information to relevant authorities upon request.

4.5 Customer Support

Your account and transaction information may be used to provide you with effective support through 24/7 live chat and email support.

05 Data Storage and Security

bg235 has put industry-standard security measures in place to ensure the safety of your information:

• SSL Encryption: All data transmissions are secured through 256-bit SSL encryption.
• Access Control: Only authorized staff can access information, and only to a limited extent.
• Regular Security Audits: Our systems undergo regular security audits.
• Data Backup: Information is stored in a secure, encrypted backup system.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active.

Your information is retained for as long as necessary to meet legal, accounting, or dispute resolution requirements. Even after an account is closed, certain information may be kept for a specified period in accordance with regulatory guidelines.

06 Sharing Information with Third Parties

bg235 does not sell, rent, or commercially distribute your personal information. However, information may be shared in the following limited circumstances:

6.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and other approved payment institutions to complete transactions. These institutions follow strict privacy policies.

6.2 Identity Verification Services

A limited amount of information may be shared with approved third-party identity verification services for the purpose of fraud prevention and age verification.

6.3 Legal Authorities

Information may be provided as a legal obligation in response to court orders, lawful requests from law enforcement agencies, or financial crime investigations.

6.4 Game Software Providers

Minimum necessary information (session ID, bet amounts) may be shared with PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and other game providers to manage gaming sessions.

07 Cookies and Tracking Technologies

bg235 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, run security checks, and manage the shopping cart. These cookies cannot be disabled.

7.2 Functionality Cookies

These cookies are used to remember your preferences (such as language selection) and to provide a personalized experience.

7.3 Analytics Cookies

Anonymized data is collected to analyze website usage and improve our services. This information does not identify you personally.

You can control cookies by changing your browser settings. However, disabling certain cookies may affect some functionality of the platform.

08 Your Rights

bg235 respects your data protection rights. You have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted (this does not apply where there is a legal obligation or an ongoing dispute).
• Right to Restrict Processing: In certain cases, you can request that the processing of your information be limited.
• Right to Data Portability: You can request to receive your information in a structured, readable format.
• Right to Object: You can object to the processing of your information for specific purposes.

To exercise these rights, please contact our support team. We will process your request within a reasonable time. Requests will only be fulfilled after identity verification.

09 Protection of Minors' Information

bg235 strictly prohibits registration by anyone under the age of 21. Our platform is for adults (21 and above) only. Age is verified during the registration process and no information from minors is knowingly collected.

If we become aware that information from a minor has been collected by mistake, the relevant account will be immediately closed and that information will be deleted. If you believe a minor is using our platform, please notify us immediately.

10 Payment Information Security

bg235 pays special attention to the protection of financial information. The key features of our payment security are:

• All payment transactions are completed through encrypted connections.
• Officially approved APIs from bKash, Nagad, Rocket, and Upay are used.
• Deposit limit: minimum ৳500 per transaction.
• Withdrawal limit: minimum ৳800 per transaction.
• Withdrawals are typically processed within 10 to 45 minutes.
• Suspicious transactions are automatically flagged for review.

Each account is requested to register only one payment method. Using a payment account registered in someone else's name is prohibited and may result in account termination.

11 Changes to This Policy

bg235 may update this Privacy Policy from time to time. When changes are made:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notification will be sent to the registered email address.
• If you continue to use the platform after the changes, you will be considered to have agreed to the new policy.
• If you request a copy of the previous policy, our support team can provide it.

If you do not agree to any changes to the policy, you have the right to close your account. For more details, please visit our Terms and Conditions page.

12 Contact

If you have any questions, concerns, or requests regarding your data in relation to this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Get direct support in Bengali 24/7

We are committed to responding to all your requests within a reasonable time. For privacy-related requests, processing will be completed only after identity verification. For more information, you can visit our FAQ page.